Families choose a centre in the worst state they will ever be in — in a hurry, at night, after yet another relapse. That is why advertising with big promises works, promises nobody would believe with a clear head. Here are the questions worth putting to everyone, ourselves included.
Who exactly will be working with the person. Names, not “a team of professionals”. You have a right to know who you will be speaking to tomorrow.
What the programme consists of, day by day. Therapy groups, individual work, the routine — specifics, not “a comprehensive approach”.
How the first two weeks are organised. This is the hardest period, and a centre that will not describe it is most likely just waiting for it to pass.
What happens if the person wants to leave. The answer “we will not let them go” is unlawful and dangerous. The answer “we will let them go, but we will talk first” is a normal one.
How contact with the family works: when there will be calls, when there will be visits, who will tell you how the person is doing and when.
Whether they work with the family separately. If they do not, you will be left alone with the same set of habits that brought you to make the call.
What happens after discharge. The illness is chronic, and a centre that offers nothing once the programme ends hands the person straight back into the same surroundings.
What it costs and what exactly that covers. It is an awkward question, but it belongs in the first conversation, not a month later.
“We guarantee a complete cure” and “a guaranteed result”. Nobody can guarantee another person's choices for the rest of their life, and a centre that promises this is telling you something untrue on the very first call.
“We will bring them in by force, just give us the address.” Holding a person against their will is not treatment, it is a criminal offence. Motivating someone is possible and necessary; delivering them tied up is not.
“We will cure them in 21 days, for good.” The length depends on the stage and on how long the addiction has run, and an honest answer sounds like “we will tell you after we have talked”, not like a special offer.
“Do not think about anything, just make the transfer.” A centre that dodges specific questions about the programme and the staff is selling you a week of calm, not recovery.
Our programme is a professional course of psychotherapy built around elements of the twelve steps, with therapy groups every day and separate work with the family, in person and remotely. The centre is Christian and treats any faith with respect.
The length is different for everyone, and we will only give you one after we have talked. We do not give guarantees of “for ever” — those come only from people who have no intention of standing behind their words.
People stay at the centre voluntarily. If someone refuses, a motivational psychologist works with them, travelling to them if needed — but never by force.
These reviews are not written by us: they sit on our Google profile, where the owner cannot delete an inconvenient one.
Good afternoon, this comment is for parents and relatives who are experiencing family problems! My daughter went through rehabilitation at this center, and she's finally sober and happy. I was desperate and didn't know where to turn. Miraculously, I found out about this place. My daughter went there herself and completed the full course of rehabilitation. The center is open and there's no moral pressure. They treat us with love and care, and they've really helped me and many other parents understand their children better! I'm eternally grateful to you, you've changed our lives and done what others couldn't do!!!
I want to express my deepest gratitude: my friend has already been clean for a year. With the help of this Rehabilitation Center, he began to recover and is now getting his life back on track. Using the knowledge and skills he gained at the Istok Center, he is trying to resolve his current problems and worries and is even helping others do the same! Thank you for opening his eyes and giving him a choice about the life he wants to live. Thank you for that!
A very good center!!! Thanks to the staff and the director of the rehab center, I have completely changed my life after twenty years of severe drug use. My family and I are so grateful that there are people like you who can show us the right path and, most importantly, support us when we think we're lost. I recommend it to everyone!!! All you need is a sincere desire, and the rehab center staff will help you with the rest.
The consultation is free and anonymous. It is usually the family who call first rather than the person with the addiction — that is normal, and most recovery stories begin exactly there.
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