These are the things people ask us every day. The answers are short and honest — including where an honest answer is not what you want to hear.
If your question is not here, call us. The helpline is open around the clock, and the consultation is free and anonymous.
It is different for everyone: it depends on the stage of the illness, how long the person has been using and the state they are in now. We can give you a rough timescale for your own case once we have spoken on the phone — before that, any figure would simply be invented.
No. Holding someone against their will is not treatment. A person brought in by force leaves at the first opportunity, and the next attempt becomes far harder. But saying no is almost never the end of it: we have a motivational psychologist who can travel to the person if that is what it takes.
Yes. We guarantee anonymity: we do not call your workplace, we do not contact relatives, and we do not disclose that you approached us.
Call first. There are conditions that need medical care before the programme can begin. We will tell you that plainly, rather than take the person in just so as not to lose a client.
They do. The illness is chronic and relapses happen — what matters is not that a relapse occurred, but what is done next. Coming back to the programme early, after a single episode, is a very different matter from a second rehabilitation after six months of using.
Contact with the outside world is limited during the first period by the centre's rules — this is protection from triggers, not a punishment. Calls and visits are arranged with the family separately.
The programme rests on psychotherapy and therapy groups, not on medication. Medical care may be needed at the first stage if the person's condition calls for it.
Yes, people come to us from all over Ukraine. Only the person with the addiction needs to travel; the family works with our specialists remotely, from their own city.
Ask on the phone who the centre is taking at the moment: occupancy and conditions change, and it would be wrong to answer that in the abstract on a website.
Nobody can guarantee another person's choices for the rest of their life, and a centre that promises this is not telling the truth. We provide the programme, the setting and a community in which sobriety holds — from there, the person makes the decision again every day.
These reviews are not written by us: they sit on our Google profile, where the owner cannot delete an inconvenient one.
I, Andrey, am now a former drug addict. My entire family struggled with this disease for a long time, but it kept coming back, and I started using again. I completed a rehabilitation course at the ISTOK Center. The center offered classes on specialized rehabilitation methods for addicts. The management and staff were positive and responsive, and everything contributed to my treatment and recovery. The center has a home-like atmosphere. Everything is thought out and calculated so that the addict can truly reflect on their problem and make the right choice, quitting alcohol and drugs. I recommend the ISTOK Center to anyone facing addiction and wanting to change their life for the better by making the right choice. Thank you again for your hard and necessary work and for instilling faith in people.
My name is Sergey, I live in Kharkiv, and I'm 39 years old. Alcohol abuse has been a long-standing problem for me. Recently, I've also become addicted to drugs. I couldn't quit on my own, not the first time, not even the hundredth time. Unfortunately, changing my life for the better was beyond my power. Based on reviews and advice from a friend who had already gone through a similar journey, I learned about the Istok rehabilitation center. The Istok rehabilitation center has restored me to a normal, active, social, and positive life! It has excellent conditions, knowledgeable staff, and the most professional and qualified addiction specialists and psychologists. Here I learned that alcohol addiction is a terrible disease, but by following certain rules, you can live a full life and never return to this addiction. With the help of this center, I returned to my family and work. Thank you so much for my life!
Hello. I'm Marina, 28 years old, and I live in Kyiv. I've had problems with drug use for a long time. I tried to quit, but all my attempts were unsuccessful. Finally, I decided to seek help, and I received genuine, professional, high-quality help, with care and support at the Istok Rehabilitation Center. This center is a godsend for alcohol and drug addicts. Excellent living conditions, qualified staff, and psychologists specializing in addiction. I was told that addiction is incurable, but it's possible to live happily with it; you just need to adopt new principles. Thanks to this center, I overcame all my problems. This is the center you should trust...
The consultation is free and anonymous. It is usually the family who call first rather than the person with the addiction — that is normal, and most recovery stories begin exactly there.
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