It is an awkward question, but it belongs in the first conversation rather than a month later. Here we explain what makes up the total, and why an honest answer does not sound like a price list with two figures on it.
On the length of stay. Rehabilitation does not take the same time for everyone: the stage of the illness, the years of use, physical health and how ready the person is to do the work all differ, and together they decide how long someone stays with us.
On where treatment has to start. Someone who arrives in poor physical condition needs medical care first. That is a separate stage, and whether it is needed is judged by the actual state of the person, not settled in advance.
On how far the family takes part. Family support is a separate strand of work, and its scale depends on how many relatives are involved and for how long.
Quoting a figure without knowing the situation means either frightening people off with a number that is too high, or naming a low one and then adding charges later. We consider both of those dishonest.
So we do something simpler: you call, you describe the situation, and at the end of that conversation you get a specific sum and a specific length of stay that we are prepared to stand behind. The consultation is free.
If it matters to you to compare us with other centres, ask every one of them the same questions: what exactly the quoted sum includes, what is paid for separately, and what happens if the stay has to be extended.
The question of cost often comes with a second one: “he has debts, we have to clear those first.” No. While a person is still using or still gambling, clearing a debt only removes a consequence, and the money goes straight back down the same hole. The programme comes first.
And separately: never take out a loan in your own name to cover someone else's obligations. That is the most common way a family ends up in a financial hole of its own, with nobody left in a position to climb out of it.
A consultation by phone is free. You pay nothing to describe the situation and get an answer about whether we can help.
Payment arrangements are discussed during the call — ask about this straight away, together with the sum and the length of stay.
Because an honest figure depends on the length of stay and the person's condition, and the length is set after we have spoken. A “from” price on a website means nothing in most cases.
These reviews are not written by us: they sit on our Google profile, where the owner cannot delete an inconvenient one.
I, Andrey, am now a former drug addict. My entire family struggled with this disease for a long time, but it kept coming back, and I started using again. I completed a rehabilitation course at the ISTOK Center. The center offered classes on specialized rehabilitation methods for addicts. The management and staff were positive and responsive, and everything contributed to my treatment and recovery. The center has a home-like atmosphere. Everything is thought out and calculated so that the addict can truly reflect on their problem and make the right choice, quitting alcohol and drugs. I recommend the ISTOK Center to anyone facing addiction and wanting to change their life for the better by making the right choice. Thank you again for your hard and necessary work and for instilling faith in people.
My name is Sergey, I live in Kharkiv, and I'm 39 years old. Alcohol abuse has been a long-standing problem for me. Recently, I've also become addicted to drugs. I couldn't quit on my own, not the first time, not even the hundredth time. Unfortunately, changing my life for the better was beyond my power. Based on reviews and advice from a friend who had already gone through a similar journey, I learned about the Istok rehabilitation center. The Istok rehabilitation center has restored me to a normal, active, social, and positive life! It has excellent conditions, knowledgeable staff, and the most professional and qualified addiction specialists and psychologists. Here I learned that alcohol addiction is a terrible disease, but by following certain rules, you can live a full life and never return to this addiction. With the help of this center, I returned to my family and work. Thank you so much for my life!
Hello. I'm Marina, 28 years old, and I live in Kyiv. I've had problems with drug use for a long time. I tried to quit, but all my attempts were unsuccessful. Finally, I decided to seek help, and I received genuine, professional, high-quality help, with care and support at the Istok Rehabilitation Center. This center is a godsend for alcohol and drug addicts. Excellent living conditions, qualified staff, and psychologists specializing in addiction. I was told that addiction is incurable, but it's possible to live happily with it; you just need to adopt new principles. Thanks to this center, I overcame all my problems. This is the center you should trust...
The consultation is free and anonymous. It is usually the family who call first rather than the person with the addiction — that is normal, and most recovery stories begin exactly there.
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