This page explains the rules we work by. It is written in plain language so that it can be read at night, in the state people are usually in when they call us.
An enquiry on the site is a request for a call back, not a contract and not a booking. Nothing is paid online: there is no payment form on this site, and there never will be.
The telephone consultation is free. On that call we find out what the situation is and tell you whether we can help. If the case is not one for us, we will say so.
A person stays at the centre voluntarily. There is no confinement against a person's will: that is not treatment, and it is against the law.
The centre's rules apply on the premises: they cover the daily routine and the limits on contact with the outside world during the first period. Breaking them can be grounds for ending the programme.
The length of rehabilitation is set individually and agreed before admission. Extending it is a separate agreement, not something the centre decides automatically.
The cost and the payment arrangements are settled after the consultation and before the programme starts, and they are agreed with the family or with the person themselves.
We do not publish a price list on the site — not because the price is hidden, but because it depends on the length of the stay and on the person's condition. Ask for the figure and the length during the first conversation.
We do not guarantee sobriety for life, and we never say that a course of treatment settles the matter for good. The outcome depends on the person's daily choices, and no centre can take those choices on itself.
The material on this site is for information and does not replace a doctor's advice. In life-threatening situations call 103, the emergency ambulance number in Ukraine.
These reviews are not written by us: they sit on our Google profile, where the owner cannot delete an inconvenient one.
I, Andrey, am now a former drug addict. My entire family struggled with this disease for a long time, but it kept coming back, and I started using again. I completed a rehabilitation course at the ISTOK Center. The center offered classes on specialized rehabilitation methods for addicts. The management and staff were positive and responsive, and everything contributed to my treatment and recovery. The center has a home-like atmosphere. Everything is thought out and calculated so that the addict can truly reflect on their problem and make the right choice, quitting alcohol and drugs. I recommend the ISTOK Center to anyone facing addiction and wanting to change their life for the better by making the right choice. Thank you again for your hard and necessary work and for instilling faith in people.
My name is Sergey, I live in Kharkiv, and I'm 39 years old. Alcohol abuse has been a long-standing problem for me. Recently, I've also become addicted to drugs. I couldn't quit on my own, not the first time, not even the hundredth time. Unfortunately, changing my life for the better was beyond my power. Based on reviews and advice from a friend who had already gone through a similar journey, I learned about the Istok rehabilitation center. The Istok rehabilitation center has restored me to a normal, active, social, and positive life! It has excellent conditions, knowledgeable staff, and the most professional and qualified addiction specialists and psychologists. Here I learned that alcohol addiction is a terrible disease, but by following certain rules, you can live a full life and never return to this addiction. With the help of this center, I returned to my family and work. Thank you so much for my life!
Hello. I'm Marina, 28 years old, and I live in Kyiv. I've had problems with drug use for a long time. I tried to quit, but all my attempts were unsuccessful. Finally, I decided to seek help, and I received genuine, professional, high-quality help, with care and support at the Istok Rehabilitation Center. This center is a godsend for alcohol and drug addicts. Excellent living conditions, qualified staff, and psychologists specializing in addiction. I was told that addiction is incurable, but it's possible to live happily with it; you just need to adopt new principles. Thanks to this center, I overcame all my problems. This is the center you should trust...
The consultation is free and anonymous. It is usually the family who call first rather than the person with the addiction — that is normal, and most recovery stories begin exactly there.
Call us +38 (063) 632-71-17Request a call back
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