The centre's helpline is answered around the clock. Call and describe the situation, and we will tell you what to do next, even if the person is still refusing treatment.
Now. Not when things “get really bad”, and not after yet another promise to stop without help. The illness is progressive: every month of waiting is not a pause, it is deterioration.
Anyone close to the person can call; it does not have to be the person who is addicted. More than half of the calls we receive come from wives, mothers and adult children, and that is a normal and sensible first step.
We will ask a few questions: what the person is using, for how long, what has already been tried, what state they are in now, whether there are any chronic conditions. We need this to work out where to start — with the programme, or with medical care first.
Then we will tell you honestly what we can do, roughly how long it will take and what it will cost. If the case is not one for us, we will say so.
The consultation is free and anonymous. We do not call people at work, we do not write to relatives and we do not disclose that anyone has contacted us.
| Phone | +38 (063) 632-71-17 |
| Second phone | +38 (098) 768-08-08 |
| [email protected] | |
| Address | Budivelna Street, Petropavlivske, Boryspil district, Kyiv region, 08318, Ukraine |
| Opening hours | Around the clock, seven days a week |
These reviews are not written by us: they sit on our Google profile, where the owner cannot delete an inconvenient one.
Good afternoon, this comment is for parents and relatives who are experiencing family problems! My daughter went through rehabilitation at this center, and she's finally sober and happy. I was desperate and didn't know where to turn. Miraculously, I found out about this place. My daughter went there herself and completed the full course of rehabilitation. The center is open and there's no moral pressure. They treat us with love and care, and they've really helped me and many other parents understand their children better! I'm eternally grateful to you, you've changed our lives and done what others couldn't do!!!
I want to express my deepest gratitude: my friend has already been clean for a year. With the help of this Rehabilitation Center, he began to recover and is now getting his life back on track. Using the knowledge and skills he gained at the Istok Center, he is trying to resolve his current problems and worries and is even helping others do the same! Thank you for opening his eyes and giving him a choice about the life he wants to live. Thank you for that!
A very good center!!! Thanks to the staff and the director of the rehab center, I have completely changed my life after twenty years of severe drug use. My family and I are so grateful that there are people like you who can show us the right path and, most importantly, support us when we think we're lost. I recommend it to everyone!!! All you need is a sincere desire, and the rehab center staff will help you with the rest.
The consultation is free and anonymous. It is usually the family who call first rather than the person with the addiction — that is normal, and most recovery stories begin exactly there.
Call us +38 (063) 632-71-17Request a call back
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