The centre's helpline is answered around the clock. Call and describe the situation, and we will tell you what to do next, even if the person is still refusing treatment.
Now. Not when things “get really bad”, and not after yet another promise to stop without help. The illness is progressive: every month of waiting is not a pause, it is deterioration.
Anyone close to the person can call; it does not have to be the person who is addicted. More than half of the calls we receive come from wives, mothers and adult children, and that is a normal and sensible first step.
We will ask a few questions: what the person is using, for how long, what has already been tried, what state they are in now, whether there are any chronic conditions. We need this to work out where to start — with the programme, or with medical care first.
Then we will tell you honestly what we can do, roughly how long it will take and what it will cost. If the case is not one for us, we will say so.
The consultation is free and anonymous. We do not call people at work, we do not write to relatives and we do not disclose that anyone has contacted us.
| Phone | +38 (063) 632-71-17 |
| Second phone | +38 (098) 768-08-08 |
| [email protected] | |
| Address | 1 Slyvova Street, Petropavlivske, Boryspil district, Kyiv region, Ukraine |
| Opening hours | Around the clock, seven days a week |
These reviews are not written by us: they sit on our Google profile, where the owner cannot delete an inconvenient one.
I, Andrey, am now a former drug addict. My entire family struggled with this disease for a long time, but it kept coming back, and I started using again. I completed a rehabilitation course at the ISTOK Center. The center offered classes on specialized rehabilitation methods for addicts. The management and staff were positive and responsive, and everything contributed to my treatment and recovery. The center has a home-like atmosphere. Everything is thought out and calculated so that the addict can truly reflect on their problem and make the right choice, quitting alcohol and drugs. I recommend the ISTOK Center to anyone facing addiction and wanting to change their life for the better by making the right choice. Thank you again for your hard and necessary work and for instilling faith in people.
My name is Sergey, I live in Kharkiv, and I'm 39 years old. Alcohol abuse has been a long-standing problem for me. Recently, I've also become addicted to drugs. I couldn't quit on my own, not the first time, not even the hundredth time. Unfortunately, changing my life for the better was beyond my power. Based on reviews and advice from a friend who had already gone through a similar journey, I learned about the Istok rehabilitation center. The Istok rehabilitation center has restored me to a normal, active, social, and positive life! It has excellent conditions, knowledgeable staff, and the most professional and qualified addiction specialists and psychologists. Here I learned that alcohol addiction is a terrible disease, but by following certain rules, you can live a full life and never return to this addiction. With the help of this center, I returned to my family and work. Thank you so much for my life!
Hello. I'm Marina, 28 years old, and I live in Kyiv. I've had problems with drug use for a long time. I tried to quit, but all my attempts were unsuccessful. Finally, I decided to seek help, and I received genuine, professional, high-quality help, with care and support at the Istok Rehabilitation Center. This center is a godsend for alcohol and drug addicts. Excellent living conditions, qualified staff, and psychologists specializing in addiction. I was told that addiction is incurable, but it's possible to live happily with it; you just need to adopt new principles. Thanks to this center, I overcame all my problems. This is the center you should trust...
The consultation is free and anonymous. It is usually the family who call first rather than the person with the addiction — that is normal, and most recovery stories begin exactly there.
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