Short, and without the legal fog: what we collect, what for, and what you can do about it.
Through the form on the site: a name, a phone number and the text of your message, if you left one. The form asks for nothing else — we do not collect identity documents, addresses or diagnoses through the website.
Automatically: the technical details of the request that any web server writes down — IP address, time of the request, browser type. These are needed for security and for protection against spam.
The only reason we hold it is to call you back and answer your questions. We do not use this data for mailings, we do not sell it, and we do not pass it to third parties, except where the law directly requires it.
Enquiries go straight to the centre. Only the staff who take incoming enquiries have access to them.
You are not obliged to give a surname, an address or a place of work. A first name and a phone number are enough for the first conversation, and the name can be any name at all.
We do not call your workplace, we do not contact relatives, and we do not disclose that you approached us.
Call +38 (063) 632-71-17 or write to [email protected], and the enquiry will be deleted. We do not ask for grounds or explanations.
The site uses no advertising or tracking cookies and passes no visitor data to advertising networks. The page with videos shows preview images from YouTube; the video itself opens on YouTube, under YouTube's own rules.
These reviews are not written by us: they sit on our Google profile, where the owner cannot delete an inconvenient one.
Good afternoon, this comment is for parents and relatives who are experiencing family problems! My daughter went through rehabilitation at this center, and she's finally sober and happy. I was desperate and didn't know where to turn. Miraculously, I found out about this place. My daughter went there herself and completed the full course of rehabilitation. The center is open and there's no moral pressure. They treat us with love and care, and they've really helped me and many other parents understand their children better! I'm eternally grateful to you, you've changed our lives and done what others couldn't do!!!
I want to express my deepest gratitude: my friend has already been clean for a year. With the help of this Rehabilitation Center, he began to recover and is now getting his life back on track. Using the knowledge and skills he gained at the Istok Center, he is trying to resolve his current problems and worries and is even helping others do the same! Thank you for opening his eyes and giving him a choice about the life he wants to live. Thank you for that!
A very good center!!! Thanks to the staff and the director of the rehab center, I have completely changed my life after twenty years of severe drug use. My family and I are so grateful that there are people like you who can show us the right path and, most importantly, support us when we think we're lost. I recommend it to everyone!!! All you need is a sincere desire, and the rehab center staff will help you with the rest.
The consultation is free and anonymous. It is usually the family who call first rather than the person with the addiction — that is normal, and most recovery stories begin exactly there.
Call us +38 (063) 632-71-17Request a call back
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