Short, and without the legal fog: what we collect, what for, and what you can do about it.
Through the form on the site: a name, a phone number and the text of your message, if you left one. The form asks for nothing else — we do not collect identity documents, addresses or diagnoses through the website.
Automatically: the technical details of the request that any web server writes down — IP address, time of the request, browser type. These are needed for security and for protection against spam.
The only reason we hold it is to call you back and answer your questions. We do not use this data for mailings, we do not sell it, and we do not pass it to third parties, except where the law directly requires it.
Enquiries go straight to the centre. Only the staff who take incoming enquiries have access to them.
You are not obliged to give a surname, an address or a place of work. A first name and a phone number are enough for the first conversation, and the name can be any name at all.
We do not call your workplace, we do not contact relatives, and we do not disclose that you approached us.
Call +38 (063) 632-71-17 or write to [email protected], and the enquiry will be deleted. We do not ask for grounds or explanations.
The site uses no advertising or tracking cookies and passes no visitor data to advertising networks. The page with videos shows preview images from YouTube; the video itself opens on YouTube, under YouTube's own rules.
These reviews are not written by us: they sit on our Google profile, where the owner cannot delete an inconvenient one.
I, Andrey, am now a former drug addict. My entire family struggled with this disease for a long time, but it kept coming back, and I started using again. I completed a rehabilitation course at the ISTOK Center. The center offered classes on specialized rehabilitation methods for addicts. The management and staff were positive and responsive, and everything contributed to my treatment and recovery. The center has a home-like atmosphere. Everything is thought out and calculated so that the addict can truly reflect on their problem and make the right choice, quitting alcohol and drugs. I recommend the ISTOK Center to anyone facing addiction and wanting to change their life for the better by making the right choice. Thank you again for your hard and necessary work and for instilling faith in people.
My name is Sergey, I live in Kharkiv, and I'm 39 years old. Alcohol abuse has been a long-standing problem for me. Recently, I've also become addicted to drugs. I couldn't quit on my own, not the first time, not even the hundredth time. Unfortunately, changing my life for the better was beyond my power. Based on reviews and advice from a friend who had already gone through a similar journey, I learned about the Istok rehabilitation center. The Istok rehabilitation center has restored me to a normal, active, social, and positive life! It has excellent conditions, knowledgeable staff, and the most professional and qualified addiction specialists and psychologists. Here I learned that alcohol addiction is a terrible disease, but by following certain rules, you can live a full life and never return to this addiction. With the help of this center, I returned to my family and work. Thank you so much for my life!
Hello. I'm Marina, 28 years old, and I live in Kyiv. I've had problems with drug use for a long time. I tried to quit, but all my attempts were unsuccessful. Finally, I decided to seek help, and I received genuine, professional, high-quality help, with care and support at the Istok Rehabilitation Center. This center is a godsend for alcohol and drug addicts. Excellent living conditions, qualified staff, and psychologists specializing in addiction. I was told that addiction is incurable, but it's possible to live happily with it; you just need to adopt new principles. Thanks to this center, I overcame all my problems. This is the center you should trust...
The consultation is free and anonymous. It is usually the family who call first rather than the person with the addiction — that is normal, and most recovery stories begin exactly there.
Call us +38 (063) 632-71-17Request a call back
Anonymous, around the clock